FAQ

Do I need to refrigerate the sauce after opening it?

Yes. Since we do not use any preservatives in our formula, please make sure to refrigerate after opening. Will last up to 6 month after you receive it.

How long does shipping take?

All orders are shipped out from our West Coast facility via DHL, UPS, USPS or FedEx. Your order will be fulfilled and shipped within 1-2 business days. Once your order is shipped, it normally takes 3-5 business days for your order to be delivered depending on your region. For international orders, please allow 7-21 business days for delivery.

Don’t hesitate to reach out to us if your order is delayed or if you have any other shipping-related concerns.

We’re here to help!

My order arrived damaged. What do I do?

We are sad to hear that your order arrived damaged - terribly sorry for any inconvenience this may have caused!

Please contact our customer service team with your order number and a photo of the damaged item by:

• reaching out to us via social media
• emailing us at umamiblaze@gmail.com

We will take care of you. 🙌

What if I don't like it?

We provide a satisfaction guarantee with your order so we will be sure to take care of you.